Research finds that cloud-based unified communications and collaboration platforms can enable telcos to remain competitive in a rapidly evolving market
GAITHERSBURG, Md., March 8 (Bernama-GLOBE NEWSWIRE) -- According to a survey conducted by Frost & Sullivan in collaboration with BroadSoft, Inc. (NASDAQ:BSFT), 90% of telecom providers believe that integrated, cloud-based platforms speed time to market for the delivery of unified communications offerings to business customers. The survey results indicate that an integrated SaaS cloud-based unified communications and collaboration (UC&C) platform can enable telecom providers to remain competitive in a rapidly evolving market through enhanced offerings, reduced sales cycles, and new revenue opportunities.
The findings of the SaaS revolution report conducted by Frost and Sullivan were based upon in-depth interviews with 20 senior executives at major global telecom providers during the fourth quarter of 2016. From the research, it is clear that the business priorities of telecom providers need to change with the rapidly evolving UCaaS market, as 90% of respondents indicate an integrated, cloud-based platform speeds time to market; 63% believe it reduces reliance on scarce resources; and more than half (52%) believe it enables them to transition from a CAPEX to a more profitable SaaS OPEX model.
GAITHERSBURG, Md., March 8 (Bernama-GLOBE NEWSWIRE) -- According to a survey conducted by Frost & Sullivan in collaboration with BroadSoft, Inc. (NASDAQ:BSFT), 90% of telecom providers believe that integrated, cloud-based platforms speed time to market for the delivery of unified communications offerings to business customers. The survey results indicate that an integrated SaaS cloud-based unified communications and collaboration (UC&C) platform can enable telecom providers to remain competitive in a rapidly evolving market through enhanced offerings, reduced sales cycles, and new revenue opportunities.
The findings of the SaaS revolution report conducted by Frost and Sullivan were based upon in-depth interviews with 20 senior executives at major global telecom providers during the fourth quarter of 2016. From the research, it is clear that the business priorities of telecom providers need to change with the rapidly evolving UCaaS market, as 90% of respondents indicate an integrated, cloud-based platform speeds time to market; 63% believe it reduces reliance on scarce resources; and more than half (52%) believe it enables them to transition from a CAPEX to a more profitable SaaS OPEX model.
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